Terms of Service

1. Introduction and Acceptance

Welcome to BRASS, a product of Aleph Digital Platforms (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the BRASS platform, website, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not use the Service.

If you use the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.

2. Eligibility and Use of the Service

You may use the Service only as permitted by these Terms and applicable law. The Service is not intended for children under 16. By using the Service, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into a binding agreement.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.

3. Your Account

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you. You agree to notify us promptly of any unauthorized access or use. We are not liable for any loss or damage arising from your failure to safeguard your account or from unauthorized use of your account.

4. Intellectual Property

All content, features, functionality, software, and technology comprising the Service are owned by Aleph Digital Platforms or our licensors and are protected by intellectual property laws. Except for the limited right to use the Service as expressly permitted herein, no license or rights are granted to you, whether by implication or otherwise.

5. User Content and Your Responsibilities

You may submit content to the Service (“User Content”), including customer records, contract data, payment information, and other business information. You retain ownership of your User Content, but grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, store, display, and distribute your User Content solely as necessary to operate, provide, maintain, and improve the Service.

You are solely responsible for all User Content and for your use of the Service. You represent and warrant that:

• You have all necessary rights, consents, and legal bases to collect, use, and upload User Content.
• Your User Content and use of the Service comply with all applicable laws and regulations.
• Your User Content does not infringe any third-party rights or violate any law.
• You are the data controller (or authorized agent of the data controller) for any personal data you upload about your customers, tenants, or other third parties.

We do not review, verify, or endorse User Content and have no obligation to monitor User Content. We may remove or restrict access to User Content at our sole discretion, without liability.

6. No Professional, Legal, Financial, or Tax Advice

The Service is a business operations tool only. Nothing in the Service constitutes legal, financial, accounting, tax, or other professional advice. You are solely responsible for obtaining independent professional advice and for ensuring your business operations, contracts, billing, and compliance obligations are met. We make no representations regarding the suitability of the Service for your specific business needs or regulatory requirements.

7. AI Features Disclaimer

The Service may include AI-powered features that generate suggestions, summaries, or other outputs. AI outputs may be inaccurate, incomplete, or inappropriate. You must independently review and verify all AI outputs before relying on them. We disclaim all liability for any decisions, actions, or losses arising from your use of or reliance on AI-generated content.

8. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Upload content that infringes third-party rights or contains unlawful, defamatory, or harmful material.
• Interfere with or circumvent the security or integrity of the Service.
• Use automated means to access the Service except as expressly permitted.
• Reverse engineer, decompile, or attempt to extract source code from the Service.
• Resell, sublicense, or provide unauthorized access to the Service.
• Engage in conduct that harms us, other users, or third parties.

9. Third-Party Services

The Service may integrate with or link to third-party services (such as payment processors, authentication providers, or cloud infrastructure). We do not control and are not responsible for third-party services, their availability, security, or practices. Your use of third-party services is at your own risk and subject to their terms.

10. Disclaimers

To the fullest extent permitted by applicable law, the service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, and uninterrupted or error-free operation.

Without limiting the foregoing, we do not warrant that: (a) the Service will meet your requirements; (b) data will be preserved, backed up, or recoverable; (c) the Service will be available at all times; or (d) any errors or defects will be corrected. You are solely responsible for maintaining your own backups and business continuity plans.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall aleph digital platforms, its affiliates, officers, directors, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill, arising out of or related to the service or these terms, whether based on warranty, contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total aggregate liability for all claims arising out of or related to the service or these terms shall not exceed the greater of: (a) the amounts you paid to us for the service in the twelve (12) months preceding the claim; or (b) one hundred united arab emirates dirhams (aed 100).

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Aleph Digital Platforms and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, demands, actions, damages, losses, liabilities, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your access to or use of the Service.
• Your User Content or any data you upload, process, or store through the Service.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Any claim by your customers, tenants, employees, or other third parties relating to your use of the Service or your handling of their data.
• Any regulatory investigation, fine, or penalty arising from your data processing activities.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with our defense of such claims.

13. Release

To the fullest extent permitted by applicable law, you release Aleph Digital Platforms and its affiliates from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with disputes between you and any third party relating to your use of the Service or User Content.

14. Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, power outages, or failures of third-party service providers.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, without liability. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, and governing law) shall survive.

16. Changes to Terms

We may modify these Terms at any time by posting updated Terms and revising the “Last updated” date. Your continued use of the Service after changes constitutes acceptance. If you do not agree to modified Terms, you must stop using the Service.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates, and you consent to the personal jurisdiction of such courts.

To the fullest extent permitted by law, you waive any right to participate in a class action, collective action, or representative proceeding against us.

18. General Provisions

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. No agency, partnership, joint venture, or employment relationship is created by these Terms. Our failure to enforce any provision is not a waiver. If any provision is found unenforceable, the remaining provisions remain in effect. We may assign these Terms without restriction; you may not assign them without our prior written consent.

19. Contact Us

If you have any questions about these Terms, please contact us at support@rentwithbrass.com.