Support
Last updated: June 10, 2026
BRASS is built and supported by Aleph Digital Platforms. Whether you are on the waitlist, evaluating the platform, or already using BRASS, we are here to help.
Contact Us
For general inquiries, technical support, or billing questions, reach out to our team:
We aim to respond to all inquiries within one business day.
Common Topics
- Account access: Trouble signing in? Use the sign-in page or contact us if you need help recovering your account.
- Early access & waitlist:Questions about joining the BRASS waitlist or early access program? Email us with “Waitlist” in the subject line.
- Billing & subscriptions: Existing customers can manage billing from within the BRASS app under Settings.
- Data & privacy: See our Privacy Policy for how we handle your data.
UAE-Based Support
Aleph Digital Platforms is based in the United Arab Emirates. Our support team operates during UAE business hours (GST, UTC+4).